Eva Webb

8/2009 to Present

Southern Piedmont Primary Care – Novant Health

Monroe, NC

Clerical Supervisor II 02/26/12 to Present

Manage, facilitate and empower through proper training and cross training of personnel.  Create an environment of accountability and respect for co-workers/team. Assist non-clinical staff when short staffed. Trained and/or served in all aspects of non-clinical positions at NHSPPC.

• Ordering of Supplies through Ariba

• Monthly Reports for the City of Monroe

• Monthly Lab Billing

• Monthly Ultrasound and Echo Reports

• Patient Research 

• Payroll/Time and Attendance Scheduling

• Manage Work queues

• Interview Potential Candidates for Open Positions

• Employee Performance Reviews

• Patient Satisfaction

Was selected to help revise the Clerical Demonstration Tool, develop policy for lab bill reconciliation and have taught numerous other practices how to reconcile their lab bill.  Was chosen to serve on the Greater Charlotte Market PSC Committee. 

 

Patient Service Coordinator III 08/2009 to 02/25/12

Experienced in numerous non-clinical areas of the practice using Signature and EPIC systems.  Selected as the Super User for EPIC.  Chosen to represent Southern Piedmont Primary Care on Novant Health’s Patient Services Counsel. Assist in training non-clinical employees.

• Medical Records

• Appointments

• Check In & Check Out

• Posting Charges

• Manage Work queues

• Cash Drawer Management

 

04/2004 to 8/2009

Wilson & Wilson Investigations, Inc.

Denver, NC

Research Consultant/Manager

Research consultant for a local private investigation firm where the main focus is pre-employment background checks for national, regional, and local companies in a variety of industries. Primary responsibilities include:

• Managed, scheduled and trained employees for company

• Perform criminal, civil, and sex offender research for pre-employment background checks

• Analyze subject data

• Prepare written reports for clients

• Prepare detail billing for monthly invoicing of clients

• Data entry utilizing a variety of Microsoft Office programs

• Research including use of databases and internet

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08/1998 to 01/2002

First Baptist Church of Indian Trail

Indian Trail, NC

Financial Administrator

Responsible for all aspects of a multi-million dollar financial budget for The First Baptist Church of Indian Trail as well as Metrolina Christian Academy, Kindergarten through 12th grade private school.  Position included duty of liaison between church staff and Finance and Personnel Committees. Additional duties and responsibilities included:

• Manage the finance department staff

• Managed and coordinated volunteer staff

• Prepared payroll for church staff and Metrolina Christian Academy which consisted of over 75 employees

• Accounts payable/receivable

• Responsible for all confidential contribution reports to membership

• Human resources including choosing health insurance providers, supplemental insurance and was the liaison between the insurance company and the employees

• Managed and purchased office supplies for staff

• Assess hardship cases and present to Hardship Committee

  

03/1989 to 08/1996

Harris Teeter Corporate Office

Matthews, NC

Cash and Sales Auditor

Responsible for balancing the weekly bookwork and coupons for forty plus stores.  While at Harris Teeter I performed numerous tasks which helped to build a skill set in accounts payable, microfilm, and payroll.

• Auditor of store bookwork

• 10 Key data entry

• Accounts payable